Privacy Policy

Last updated: January 2026

EMH Plant (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us.

1. Information We Collect

We may collect and process the following information:

Personal information you provide to us, such as your name, company name, email address, phone number, and any details submitted via contact forms, enquiries, or quotation requests.
Technical information, including IP address, browser type, operating system, and website usage data, collected via cookies and similar technologies.
Transactional or communication data, such as records of correspondence or enquiries made with us.

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotations or information about our products and services
Manage customer relationships and provide customer support
Improve our website, products, and services
Communicate important updates or information relevant to your enquiry
Comply with legal or regulatory obligations

We will only use your personal data where we have a lawful basis to do so under UK GDPR.

3. Cookies

Our website may use cookies to improve user experience and analyse website traffic. Cookies help us understand how visitors use our site so we can improve functionality and performance.

You can control or disable cookies through your browser settings.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who support our business operations (such as IT or website hosting providers), where necessary and subject to appropriate data protection safeguards.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.

6. Data Retention

We will only retain personal information for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

7. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict processing of your data
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

EMH Plant
📧 Email: online@emhplant.com
📞 Phone: 01642 983978